Why one of the CDNs is showing "Failed" under ‘Site Status’?
When you finished adding a site to the platform, the ‘Site Status’ field on the domain list should give you a pretty good idea of what’s the progress right now.
But what does it mean when the ‘Site Status’ is “Usable” and one of the CDN is showing “Failed” like this:
When adding a site to mlytics platform, by default the system will integrate the added site with AWS CloudFront, Alibaba Cloud, and Cloudflare. This process is done via API between mlytics and these CDN providers. The same thing happens when adding a CDN Power-Ups to a site.
But when any of these CDNs have an error on their end, the integration process might be put on hold or even stuck until fixed.
When this happens, mlytics will automatically retry the integration process. If you’re still seeing this after 24 hours, please submit a ticket for help.
The site domain already exists under CDN providers
Though not many, some CDN providers actually limit users from adding the same domain via their service, even with a different account.
When the domain of the added site already exists under these specific CDN providers, they might stop mlytics from integrating the added site with them.
For example, John has an account with Cloudflare, and had his domain: www.johndoe.com activated. He wanted to use Multi CDN and decided to give mlytics a try. He proceeds to add the same domain to the platform.
But after adding his site, he saw a “Failed” status under Cloudflare. This is because his domain already exists under Cloudflare, and Cloudflare doesn’t allow duplicated domain in their service.
To resolve this, simply remove the domain from the CDN provider that has this issue. Once done, please submit a ticket for help and we’ll fix this for you.
Site rejected by CDN providers
When installing any Chinese CDNs such as Alibaba Cloud or Wangsu to your mlytics Multi CDN lineup, these CDN providers will automatically audit the added site to verify its validity.
If the added site is suspected to contain any illegal content, Chinese CDN providers will reject the site, thus causing CDN installation failure on mlytics.
The following categories are considered illegal to Chinese CDN providers based on government regulations:
- Private gaming server