If a payment fails, you might need to ask your bank to remove a hold, update your billing information, or ensure that your account has sufficient funds.
Common reasons for failed payments
Below are the most common reasons why transactions are declined when mlytics tries to process your payment.
Your bank placed a hold
The bank or card issuer has placed a hold or other similar measure that prevents mlytics from charging the card on file. The email you received alerting you about the failed payment lists the specific reason for the decline.
Contact your bank to check for any restriction that would prevent mlytics from successfully processing your payment.
Your billing information needs updating
The billing information that mlytics has on file is inaccurate or incomplete. Also, the credit card on file might have expired.
Your payment account has insufficient funds
mlytics was unable to collect payment due to insufficient funds in the account on file. Contact your financial institution to ensure fund availability.